Privacy Policy

Last updated: 02/09/2026

1. Data Controller

The data controller for personal data is:
SP Dataforge Ltd
Registered Office: 20 Wenlock Road, London, England, N1 7GU
Company number: 16200599
Email: info@rawmiles.com

2. Data Collected

We collect the following personal data through the contact forms on our website:

  • Full name
  • Email address
  • Phone number (optional)
  • Message content
  • Tour preferences (dates, number of participants)

We also automatically collect:

  • IP address
  • Browser type and operating system
  • Pages visited and time spent
  • Referring URL

3. Purpose of Processing

Personal data is processed for the following purposes:

  • Responding to enquiries: to respond to information requests submitted through our contact forms
  • Booking management: to manage tour booking requests
  • Service communications: to send information regarding booked tours
  • Service improvement: to analyse website usage and improve user experience

4. Legal Basis

Data processing is based on:

  • Consent: given by accepting this privacy policy in contact forms (Art. 6(1)(a) GDPR)
  • Contractual performance: for the management of bookings and requested services (Art. 6(1)(b) GDPR)
  • Legitimate interest: for service improvement and website security (Art. 6(1)(f) GDPR)

5. Data Retention

Personal data is retained for the time strictly necessary for the purposes for which it was collected:

  • Contact form data: 24 months from the last communication
  • Browsing data: 12 months
  • Booking data: 5 years for tax and legal obligations

6. Data Sharing

Personal data is not sold to third parties. It may be shared with:

  • Hosting and technical service providers necessary for website operation
  • Email services for sending communications
  • Competent authorities, if required by law

7. Your Rights

In accordance with the GDPR, you have the right to:

  • Access: obtain confirmation of processing and a copy of your data
  • Rectification: correct inaccurate or incomplete data
  • Erasure: request deletion of your data ("right to be forgotten")
  • Restriction: restrict processing in certain circumstances
  • Portability: receive your data in a structured format
  • Objection: object to processing based on legitimate interest
  • Withdrawal of consent: withdraw consent at any time

To exercise these rights, contact us at: info@rawmiles.com

8. Cookies

This website uses only technical cookies necessary for its operation. We do not use profiling cookies or third-party cookies for advertising purposes.

9. Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, destruction, or alteration.

10. Changes to This Privacy Policy

We reserve the right to update this privacy policy. Any changes will be published on this page with the last updated date.

11. Contact

For any questions regarding the processing of personal data, you can contact us at:
Email: info@rawmiles.com
SP Dataforge Ltd – 20 Wenlock Road, London, England, N1 7GU